Portuguese Speaking Customer Support for Ride-Sharing App Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Support representative for our Ride-Sharing App Department. This role is perfect for individuals who are passionate about providing excellent customer service and are eager to assist users of our innovative ride-sharing platform. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a seamless experience for our Portuguese-speaking users. If you are fluent in Portuguese and ready to take on this dynamic role, we encourage you to apply

Responsibilities
  • Provide top-notch customer support via phone, chat, and email to Portuguese-speaking users.
  • Assist customers with questions about the ride-sharing app and its features.
  • Resolve issues and complaints in a timely and efficient manner.
  • Guide users on how to navigate the app and utilize its functionalities.
  • Document customer interactions and feedback to improve service quality.
  • Collaborate with other team members to enhance the overall customer experience.

Requirements

  • Fluency in Portuguese (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Prior experience in customer service or support roles is preferred.
  • Excellent problem-solving abilities and a focus on customer satisfaction.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Willingness to learn about ride-sharing technology and customer support tools.
  • A positive attitude and a strong team player mentality.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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