Portuguese Speaking Customer Support for Ride-Sharing App Department
5 days ago
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Support representative for our Ride-Sharing App Department. This role is perfect for individuals who are passionate about providing excellent customer service and are eager to assist users of our innovative ride-sharing platform. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a seamless experience for our Portuguese-speaking users. If you are fluent in Portuguese and ready to take on this dynamic role, we encourage you to apply
Responsibilities- Provide top-notch customer support via phone, chat, and email to Portuguese-speaking users.
- Assist customers with questions about the ride-sharing app and its features.
- Resolve issues and complaints in a timely and efficient manner.
- Guide users on how to navigate the app and utilize its functionalities.
- Document customer interactions and feedback to improve service quality.
- Collaborate with other team members to enhance the overall customer experience.
Requirements
- Fluency in Portuguese (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Prior experience in customer service or support roles is preferred.
- Excellent problem-solving abilities and a focus on customer satisfaction.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Willingness to learn about ride-sharing technology and customer support tools.
- A positive attitude and a strong team player mentality.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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