Slovakian Technical Support for the Big Five in Greece, Relocation Fully Covered
5 days ago
Advance your career as a Slovakian Technical Support Specialist for one of the Big Five tech companies, and enjoy the vibrant lifestyle of Greece This exciting role comes with a fully covered relocation package, making your transition to this beautiful Mediterranean country a breeze. In this position, you'll be the primary point of contact for Slovakian-speaking customers, assisting with a variety of technical inquiries and troubleshooting issues related to innovative technology products and services. This is your opportunity to develop your technical expertise in a supportive, collaborative environment while experiencing all that Greece has to offer
Responsibilities- Provide exceptional technical support to Slovakian-speaking customers via phone, email, and chat.
- Diagnose and resolve technical issues efficiently to ensure high customer satisfaction.
- Collaborate with engineering and development teams to escalate and resolve complex issues.
- Maintain accurate records of customer interactions and technical problems in the CRM system.
- Participate in training sessions to enhance your product knowledge and support skills.
- Gather customer feedback to identify trends and suggest improvements in support processes.
- Assist in mentoring and onboarding new team members as required.
Requirements
- Fluency in Slovak and English, both written and spoken.
- Strong technical skills and the ability to troubleshoot effectively.
- Outstanding communication and customer service skills.
- Prior experience in technical support or IT is preferred but not mandatory.
- Ability to learn new technologies and processes quickly.
- A team player with a passion for helping others.
- Willingness to relocate to Greece and adapt to a new cultural environment.
Benefits
- Lower cost of living in Athens compared to many European cities, including Slovakia, allowing for greater savings and better quality of life.
- Competitive total salary of approximately €1850 per month.
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth and development opportunities.
- Competitive performance bonuses.
- 2 additional salaries per year.
- Comprehensive healthcare benefits and numerous discounts.
- Fully paid training conducted by certified instructors.
- Modern, state-of-the-art premises featuring a welcoming work environment and relaxing break areas.
- Special events and community & social responsibility initiatives.
- Referral Program: Bring your friends and earn attractive bonuses
- Free Greek language courses to help you integrate and thrive locally.
- Work for a Great Place to Work-Certified Company.
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