Customer Service ITALIAN SPEAKING role

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Join the dynamic team at Patrique Mercier Recruitment JP and make your career dreams a reality by relocating to beautiful Greece We are seeking passionate Italian-speaking customer service representatives who are ready to embrace a new adventure. This exciting opportunity includes fully paid relocation, allowing you to enjoy the stunning scenery and rich culture of Greece while advancing your career. In this role, you will be the voice of our brand, assisting customers with their inquiries and ensuring they receive outstanding service. If you love helping people and are eager to work in a vibrant environment, this is the perfect opportunity for you

Responsibilities
  • Deliver exceptional customer service to Italian-speaking clients through various channels including phone, email, and chat.
  • Efficiently resolve inquiries and issues, ensuring a positive customer experience.
  • Maintain a thorough understanding of our products and services to provide accurate information to customers.
  • Document all customer interactions and feedback.
  • Collaborate with team members to identify and implement improvements in service delivery.
  • Participate in ongoing training and team meetings to enhance skills and performance.
  • Contribute to a positive team environment while striving to achieve customer satisfaction.

Requirements

  • Fluent in Italian, both written and spoken; English proficiency is also required.
  • Exceptional communication and customer service skills.
  • Ability to manage multiple tasks efficiently in a fast-paced environment.
  • Strong problem-solving abilities and attention to detail.
  • Prior experience in customer service or a related field is preferred.
  • A positive and adaptable mindset, eager to learn and grow in a new cultural setting.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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