Spanish Speaking Customer Service for Online Shopping Platforms Department

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is excited to announce an opportunity for Spanish-speaking individuals to join our Customer Service team for an Online Shopping Platforms Department If you are passionate about e-commerce and dedicated to providing outstanding customer support, this role is tailor-made for you. As a Spanish-speaking Customer Service Representative, you will assist customers with their inquiries and support their shopping experiences online. Help us create memorable customer interactions and join a forward-thinking company that values your contribution

Your Responsibilities
  • Deliver exceptional customer service to Spanish-speaking clients via various channels including phone, email, and chat.
  • Resolve customer inquiries, issues, and complaints efficiently and professionally.
  • Maintain a friendly demeanor and ensure excellent communication throughout.
  • Document all customer interactions accurately for ongoing service improvement.
  • Collaborate with your team to achieve performance objectives and share insights.
  • Participate in training programs to enhance your product knowledge and customer service skills.

Requirements

  • Your nationality and native language should be clearly stated within your application.
  • Fluency in Spanish (both written and spoken) is essential.
  • Strong passion for customer service and a desire to assist others.
  • Experience in customer service is preferred, but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to handle inquiries and solve problems effectively.
  • Strong attention to detail and organizational skills.
  • A proactive approach and eagerness to learn and grow within a team

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks


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