Spanish Speaking Customer Service for Automotive Department
4 days ago
Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Spanish Speaking Customer Service representative in the Automotive Department. We specialize in connecting talented individuals with exceptional job opportunities across Greece. In this role, you will be the first point of contact for our Spanish-speaking customers, providing them with assistance and support related to automotive products and services. Your ability to communicate effectively and resolve issues will be essential in ensuring customer satisfaction and loyalty. If you are passionate about the automotive industry and delivering excellent customer service, we encourage you to apply
Responsibilities- Provide outstanding customer service via phone, email, and chat channels in Spanish.
- Assist customers with inquiries related to automotive products and services.
- Resolve customer complaints efficiently and professionally.
- Educate customers about automotive features, benefits, and usage.
- Document customer interactions and maintain accurate records in the system.
- Work collaboratively with team members to enhance service delivery and improve processes.
- Stay updated on automotive trends and company policies to provide accurate information to customers.
Requirements
- Fluency in Spanish (both spoken and written) is a must.
- Strong communication and interpersonal skills.
- Experience in customer service, preferably in the automotive sector, is an advantage.
- Excellent problem-solving skills and a commitment to customer satisfaction.
- Ability to work independently as well as part of a team.
- Familiarity with automotive products and services is desired.
- Proficient in using technology and customer management software.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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