Spanish Speaking Customer Service for Automotive Industry
5 days ago
Patrique Mercier Recruitment FR is delighted to announce an opening for a Spanish Speaking Customer Service Representative in the Automotive Industry. This role presents an exciting opportunity for individuals with a passion for automobiles and a strong commitment to delivering exceptional customer support to Spanish-speaking clients.
Responsibilities- Provide outstanding customer service to Spanish-speaking customers via phone, email, and chat, assisting them with inquiries about automotive products and services.
- Help customers with order placements, product information, and troubleshooting issues.
- Address customer complaints and provide effective solutions to enhance their experience.
- Collaborate with internal teams to resolve complex inquiries or issues related to products and services.
- Maintain comprehensive knowledge of the automotive product range and company policies to offer accurate information.
- Document all customer interactions thoroughly for service improvement and compliance.
- Promote a positive customer experience while fostering long-term relationships with clients.
Requirements
- Fluency in Spanish and English, both written and spoken.
- Previous experience in customer service, preferably within the automotive industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and the ability to handle sensitive information with confidentiality.
- Proficiency in customer service software and Microsoft Office Suite.
- Detail-oriented with a high degree of accuracy in work.
- A passion for the automotive industry and eagerness to learn about various products and services.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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