Spanish Speaking Customer Service for Automotive Industry

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

Patrique Mercier Recruitment FR is delighted to announce an opening for a Spanish Speaking Customer Service Representative in the Automotive Industry. This role presents an exciting opportunity for individuals with a passion for automobiles and a strong commitment to delivering exceptional customer support to Spanish-speaking clients.

Responsibilities
  • Provide outstanding customer service to Spanish-speaking customers via phone, email, and chat, assisting them with inquiries about automotive products and services.
  • Help customers with order placements, product information, and troubleshooting issues.
  • Address customer complaints and provide effective solutions to enhance their experience.
  • Collaborate with internal teams to resolve complex inquiries or issues related to products and services.
  • Maintain comprehensive knowledge of the automotive product range and company policies to offer accurate information.
  • Document all customer interactions thoroughly for service improvement and compliance.
  • Promote a positive customer experience while fostering long-term relationships with clients.

Requirements

  • Fluency in Spanish and English, both written and spoken.
  • Previous experience in customer service, preferably within the automotive industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills and the ability to handle sensitive information with confidentiality.
  • Proficiency in customer service software and Microsoft Office Suite.
  • Detail-oriented with a high degree of accuracy in work.
  • A passion for the automotive industry and eagerness to learn about various products and services.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks


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