Nordic Speaking Customer Support Online iGaming Department
4 days ago
Be a Part of Our Growing Team Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for Nordic Speaking Customer Support Representatives in our Online iGaming Department. If you possess a passion for online gaming and a talent for communication, we want to hear from you
In this vital role, you will engage with Nordic-speaking clients, providing them with exceptional support and ensuring a seamless gaming experience. Your primary focus will be to address inquiries, solve issues, and make sure every player feels valued and satisfied.
Your Responsibilities- Deliver outstanding customer support to Nordic-speaking clients via multiple communication channels.
- Assist customers with gaming inquiries, account questions, and promotional offers.
- Accurately document customer interactions in our CRM system for effective follow-up.
- Work closely with a dynamic team to improve service quality and customer satisfaction.
- Stay informed about the latest iGaming trends and product updates to offer knowledgeable assistance.
Requirements
- Fluency in a Nordic language (Swedish, Norwegian, Finnish, or Danish) is essential; proficiency in English is a plus.
- A strong interest in the online gaming industry and a dedication to providing exceptional customer service.
- Prior experience in customer support or the iGaming field is an advantage but not required.
- Excellent communication skills with a friendly, approachable demeanor.
- Strong problem-solving abilities to effectively address customer inquiries.
- A collaborative spirit with a willingness to learn and develop professionally.
- Capacity to thrive in a fast-paced environment while maintaining high service standards.
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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