French Speaking Customer Service for Beauty

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment FR Full time

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a French Speaking Customer Service Representative in the Beauty & Skincare Products Department. This role is ideal for individuals who are passionate about beauty and skincare, and who want to provide exceptional service to French-speaking clients.

Responsibilities
  • Deliver outstanding customer service to French-speaking clients through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries regarding beauty and skincare products, including recommendations and application advice.
  • Handle customer complaints and resolve issues promptly to ensure maximum satisfaction.
  • Maintain accurate records of customer interactions and inquiries within the company's systems.
  • Stay up-to-date with product knowledge, promotions, and industry trends to provide informed assistance.
  • Collaborate with the sales and marketing teams to relay customer feedback and to improve service delivery.
  • Promote a positive and engaging experience for all customers while representing the brand's values.

Requirements

  • Fluency in French and English, both written and spoken.
  • Experience in customer service, particularly in the beauty or skincare industry is preferred.
  • Strong communication and interpersonal skills with a customer-oriented approach.
  • Ability to provide knowledgeable recommendations and solve customer inquiries effectively.
  • Proficient in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent organizational skills.
  • A passion for beauty and skincare products, with a desire to help customers make informed choices.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

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