Facilities Maintenance Officer

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

We are looking for a Facilities Maintenance Officer reporting to the Head of Facilities. The ideal candidate will be responsible for buildings & equipment maintenance, securities systems coordination and oversight of the new building projects, renovations, or refurbishments ensuring that our facilities are properly maintained, secure, and meet the organization's standards and operational requirements.

Responsibilities:

• Establish, monitor, and implement preventive maintenance procedures and schedules for buildings and equipment, ensuring compliance with safety, security, and fire regulations;
• Coordinate and monitor operations, including maintenance, cleaning, pest control, internal projects, and technical asset management;
• Ensure the proper function of security systems and compliance with company security procedures;
• Keep detailed logs, including maintenance & security incidents and produce relevant reports;
• Manage vendor relationships and contracts, ensuring both cost-effectiveness and high-quality service delivery;
• Supervise multi-disciplinary teams, including securities, cleaning, and maintenance staff;
• Conduct and document regular facilities inspections;
• Oversee damages resolution to maintain facilities in optimal condition;
• Address internal customer requests promptly and effectively;
• Participate in Security and Incident Response Teams (Firefighting), managing all phases from preparation to recovery;
• Handle emergency calls and respond to urgent situations;
• Provide 24/7 facilities monitoring and be available for on-call support;
• Adapt to flexible working hours as required;
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

• Bachelor's degree in mechanical or electrical Engineering (University or Technical Institute);
• 3 years of working experience in facilities maintenance;
• Understanding of electrical and plumbing, and HVAC;
• Organizational, and planning skills, critical thinking, and rigorous attention to detail;
• Ability to multitask and prioritize workload;
• Analytical and problem-solving skills; high ability to understand complex issues quickly, to effectively analyze facilities/security risks and controls and to clearly report and escalate findings;
• Must demonstrate strong communication and interpersonal skills; customer service oriented;
• Firm command of the English language, oral and written communication skills; and
• Driving license.

Benefits

Your Life @ Qualco

As a #Qmember, you'll embody our values every day, fostering a culture of teamwork & integrity, passion for results, quality & excellence, client focus, and agility & innovation. Within a truly human-centred environment built on mutual respect and trust, your dedication to our shared vision will not only be recognized but also celebrated, offering boundless opportunities for your personal and professional growth.

Find out more about #LifeatQualco

Join the #Qteam and enjoy:

Competitive compensation, Meal vouchers, and annual bonus programs. 

Cutting-edge IT equipment, mobile phone, and data plan. 

Modern facilities, free coffee, beverages, indoor parking, and in-house restaurant.

Private health insurance, occupational doctor, and nutritionist. 

Onsite gym, wellness facilities, and ping pong room. 

Career and talent development tools. 

Mentoring, coaching, personalized annual learning, and development plan. 

Employee referral bonus, regular wellbeing, ESG, and volunteering activities. 

At QUALCO, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Application Note: All CVs and application materials should be submitted in English.

Disclaimer: QUALCO collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.