IT Support Officer

5 days ago

Athens, Attica, Greece Volton Full time

Volton Hellenic Energy SA is a Greek company that is dynamically active and is rapidly increasing its capacity in the field of Electricity Supply and Trading, in the Gas Energy Sector and Telecommunications (through Orizon).

By offering reliable services that meet the ever-growing energy needs of businesses and households, Volton aims to build solid and trustful relationships with its customers. The company's ambition is to become one of the most important companies in the industry and remain at the forefront of developments as the first multiservice provider combining Electricity, Natural Gas and Telecommunications.

We are seeking a motivated and skilled IT Support Officer to join our team. In this role, you will be the first point of contact for technical support within the company, focusing on maintaining the efficiency of automation systems and IT infrastructure.

Responsibilities

  • Provide First-Level IT Support for the company's automation systems
  • Offer workstation support for the company's telephone center, CRM, billing software, and Microsoft Office Suite
  • Install software on new workstations
  • Oversee the maintenance and management of IT infrastructure (both software and hardware)
  • Ensure compliance with security policies across the company's information systems

Requirements

  • 1-2 years of related professional experience
  • Bachelor's degree in Computer Science, Engineering, or a related field
  • Proficient in Microsoft Windows operating system and Microsoft Office Suite
  • Familiarity with Network Infrastructure (structured cabling, VLANs, routing)
  • Experience with CRM and ERP software
  • Knowledge of Call Centers (e.g., Asterisk type systems)
  • Proficient in Linux software
  • Understanding of databases
  • Fluency in English (both oral and written)

Personal Skills

  • Excellent communication skills, both written and verbal
  • Collaborative and team-oriented mindset
  • Strong problem-solving and critical thinking abilities
  • Excellent organizational skills with a keen eye for detail

Benefits

  • Competitive salary package based on your experience and expectations
  • Hybrid working model (flexible remote work options)
  • Private insurance, corporate benefits, and perks
  • Opportunities for continuous training and professional development
  • A positive and professional work environment
  • Modern and productive working facilities

Don't miss the chance to join a Great Place to Work-Certified Company that fosters a positive work environment, proudly recognized as a Best Workplace for Women 2025.

All applications will be treated with confidentiality. If your CV meets the requirements of the job, we will contact you by phone to schedule an appointment. Information about the company on our site 

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