Italian Speaking Advisor

5 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Patrique Mercier Recruitment is delighted to offer an exciting opportunity for an Italian Speaking Advisor in the beautiful city of Athens, Greece In this role, you will play a key part in providing outstanding support to our Italian-speaking clients, helping them navigate their inquiries and ensuring they receive the best service possible.

Your responsibilities will include handling customer questions, resolving issues, and providing information about our products and services. If you're someone who enjoys engaging with clients and making a difference in their experience, we encourage you to apply

Key Responsibilities
  • Engage with Italian-speaking clients through various communication channels such as phone, email, and chat.
  • Assist customers with inquiries and provide comprehensive solutions.
  • Maintain a detailed understanding of company offerings to guide clients effectively.
  • Accurately document customer interactions and feedback in our CRM system.
  • Collaborate with team members to enhance overall client satisfaction.
  • Participate in training and development opportunities to advance skills.
  • Provide insights and suggestions for process improvements based on customer feedback.

Requirements

  • Fluency in both Italian and English; knowledge of additional languages is beneficial.
  • Previous experience in customer service or advisory roles is highly preferred.
  • Strong communication and problem-solving abilities.
  • Ability to thrive in a fast-paced and customer-focused environment.
  • Good computer skills, with experience in CRM systems being an advantage.
  • Must be eligible to work in Athens, Greece.
  • A positive attitude with a passion for helping others.

Benefits

  • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
  • Professional growth & development opportunities.
  • Competitive performance bonuses.
  • Competitive monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Referral Program: Bring your friends and receive great bonuses
  • Free Greek language courses.
  • Work for a Great Place to Work-Certified Company.

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