Channel Operations Assistant

3 days ago

Athens, Attica, Greece Yodeck Full time

About Yodeck

Yodeck is a fast-growing Software-as-a-Service (SaaS) company that is laser-focused on disrupting the $23B digital signage industry. Yodeck's affordable, easy-to-use, and feature-rich solution has been developed to democratize digital signage and empower businesses around the world. 

Since its introduction in 2016, Yodeck has powered over 160,000 screens across every type of business—from restaurants and retail stores to schools, stadiums, and conference halls. As one of the top 5 digital signage SaaS platforms globally, Yodeck is looking for curious and smart people to help us drive even faster growth.

Role overview

We're looking for a Channel Operations Assistant (Internship) to support our Partner Success team in managing administrative and operational tasks. This is a temporary 3-month position ideal for someone looking to gain hands-on experience in SaaS partnerships and customer success.

You'll help streamline communication and support for our global network of partners, enabling the team to focus on high-value, revenue-generating activities.

Responsibilities

  • Monitor and respond to basic administrative inquiries from existing channel partners (e.g. account set up and access, invoice requests, documentation needs).
  • Assist with data entry and CRM updates to ensure partner records are accurate and up to date.
  • Support the onboarding process for new partners by coordinating documentation and checklist items.
  • Help organise partner-related content such as training resources, FAQs, and updates.
  • Collaborate with Partner Success Managers to triage and escalate technical or opportunity requests.
  • Prepare simple reports or summaries to track operational activity and team bandwidth.

Requirements

  • Currently enrolled in or recently graduated from a university program in Business, Marketing, Operations, or a related field.
  • Excellent organizational and communication skills.
  • Comfortable working with tools like Google Workspace and CRM platforms (HubSpot experience a plus).
  • Strong attention to detail and a proactive, can-do attitude.
  • Fluent in English; additional languages are a bonus.
  • Ability to work independently and manage time effectively in a fast-paced environment.

Benefits

What you'll gain

  • 6-month fully paid internship
  • Flexibility to choose full-time or semi-part-time based on your schedule
  • A dedicated training budget to help you gain the best knowledge and hands-on experience
  • First-hand exposure to the operations of a fast-growing SaaS business.
  • Experience working with a global partner network and internal revenue teams.
  • Opportunity to learn about channel sales, partner enablement, and SaaS GTM strategies.
  • A collaborative, supportive team environment with real impact on business outcomes.

Don't miss this chance to jumpstart your career

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