Client support Agent GERMAN SPEAKING

5 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Join the team at Patrique Mercier Recruitment JP in an exciting German-speaking Customer Service Role, where your adventure awaits in sunny Greece This position offers you the unique opportunity to work for big tech companies within a dynamic, multicultural environment while enjoying a fully paid relocation to your new Mediterranean home. Embrace the chance to provide exceptional support to Dutch-speaking clients, ensuring their inquiries are handled with care and expertise. Ready to embark on a new journey? This role is perfect for you

Key Responsibilities
  • Deliver high-quality customer service to German-speaking clients through various communication channels.
  • Manage inquiries and resolve issues effectively, with a focus on enhancing customer satisfaction.
  • Stay updated on products and services to provide accurate information.
  • Log customer interactions in the CRM system for future reference and analysis.
  • Work closely with team members to uphold service excellence and share feedback for improvement.
  • Participate in ongoing training and development initiatives to refine your skills.
  • Contribute to a positive workplace culture and support team goals.

Requirements

  • Fluent in German and English, both written and verbal.
  • Demonstrated experience in customer service or related fields is preferred.
  • Strong interpersonal skills with an emphasis on empathy and problem-solving.
  • Proactive and adaptable, thriving in a fast-paced work environment.
  • Team-oriented mindset with a willingness to help colleagues.
  • Excited about the prospect of relocating to Greece and experiencing a new culture.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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