French Speaking Fitness Tech Support Consultant

5 days ago

Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment Nordic is delighted to present an exciting opportunity for a French Speaking Fitness Tech Support Consultant based in Athens, Greece. In this role, you will provide expert technical assistance to French-speaking customers regarding fitness technology products and services. Your insights and support will help users maximize their experience and troubleshoot any issues they encounter. If you have a passion for fitness and technology, and enjoy helping others achieve their goals, we would love to have you on our team

Responsibilities
  • Provide exceptional technical support to French-speaking customers via phone, email, and chat concerning fitness technology products.
  • Troubleshoot and resolve a variety of technical issues related to fitness devices and applications.
  • Guide customers through the effective use and features of their fitness technology products.
  • Document customer interactions and solutions thoroughly in the support database.
  • Collaborate with team members to enhance service delivery and share knowledge on fitness tech solutions.
  • Identify trends in customer inquiries and report to improve product performance and support services.

Requirements

  • Fluency in French (both spoken and written) is essential, along with a proficient level of English.
  • Experience in technical support or customer service, particularly in the fitness or technology sector, is preferred.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills with a focus on customer satisfaction.
  • Able to work independently as well as collaboratively in a team environment.
  • Familiarity with customer support software or CRM tools is a plus.
  • A genuine passion for fitness technology and helping others is essential.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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