Operations Field Specialist

1 week ago

Athens, Greece beBeeOperations Full time
Operations Support Role

At Wolt, we are committed to empowering our employees with the skills and expertise needed to excel in their roles. As a proactive and detail-oriented Operations Support Associate, you will play a crucial part in ensuring smooth daily operations and maintaining a high level of accuracy in inventory management and order fulfillment.

  • Field Visits: This role includes four days per week in the field, visiting approximately two clients/partners each day to provide on-site support, training, and guidance on operational processes.
  • Key Responsibilities:
    • Merchant App Training: Provide training to team members on the use of merchant apps for order processing, inventory management, and operational tasks.
    • Assisting with Picking & Stocking: Help with accurately picking items for customer orders and efficiently stocking inventory to ensure availability and minimize out-of-stock items.
    • Reducing Offline Time: Proactively monitor and reduce downtime by ensuring the smooth operation of systems and equipment.
    • Missing Items Reduction: Work to improve order accuracy by reducing the number of missing items during order fulfillment.
    • Substitution Rate Improvement: Ensure appropriate substitutions for out-of-stock items to meet customer expectations.
    • Perfect Order Fulfillment Rate (POFR) Enhancement: Support efforts to enhance the accuracy and completeness of customer orders, leading to improved overall satisfaction.
    • Reporting Venue Issues: Identify and promptly report any operational or logistical issues related to the venue that could impact order fulfillment or inventory management.
    • Product Assortment Health Maintenance: Monitor and maintain the health of product assortments, ensuring that popular items are adequately stocked and slow-moving items are reviewed for relevance.
    • Regular Reporting to Supervisor: Communicate regularly with the supervisor to report on daily performance, challenges, and any operational issues.
    • Cycle Count Participation: Assist in conducting regular cycle counts to ensure inventory accuracy, minimize discrepancies, and report findings.
Our Expectations
  • Strong Organizational Skills: Ability to prioritize tasks, manage time effectively, and meet deadlines.
  • Teamwork and Communication: Excellent communication skills, with the ability to work effectively in a team environment.
  • Technical Proficiency: Basic proficiency in using apps and software for order management and inventory tracking.
  • Attention to Detail: Focus on accuracy in picking and stocking.
  • Lifting and Organizing: Ability to lift, move, and organize stock as needed.
  • Willingness to Travel: Willingness to work in a field-based role with regular client visits.
What We Offer
  • Dynamic Work Environment: Work with a supportive, international team.
  • Career Growth Opportunities: Opportunities to learn and develop within Wolt.
  • Benefits and Perks: Discounts on Wolt orders & modern work equipment.
  • Work-Life Balance: Enjoy flexibility in your work routine.
Next Steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an ambitious team, click below to apply and initiate the hiring process.

  • HR Operations Specialist

    1 week ago

    Athens, Attica, Greece beBeeOperations Full time

    HR Operations SpecialistWe are seeking a seasoned HR Operations Specialist to join our team.The ideal candidate will have extensive experience in managing employee lifecycles, coordinating HRIS processes, and analyzing data to inform business decisions. Strong communication and problem-solving skills are essential for success in this role.Manage employee...

  • Logistics Operations Specialist

    1 week ago

    Athens, Attica, Greece beBeeOperations Full time

    Logistics Operations SpecialistWe are seeking a skilled Logistics Operations Specialist to join our team. This individual will play a pivotal role in ensuring the smooth execution of import shipments for clients.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work independently, prioritize tasks, and meet...

  • Operational Support Specialist

    1 week ago

    Athens, Attica, Greece beBeeServiceDesk Full time

    Job OverviewThe Operations Service Desk Specialist plays a pivotal role in ensuring the seamless operation of internal processes by managing and resolving issues through the ticketing system. This position serves as the central point of contact for all internal departments, facilitating the resolution of operational problems and the optimization of...

  • Operations Specialist

    6 days ago

    Athens, Attica, Greece beBeeOperations Full time €45,000 - €80,000

    We're looking for a skilled Operations Specialist to lead our day-to-day operations and support the management team in improving our services to patients, clinicians, and industry partners. The ideal candidate will have at least 2 years of experience in time and project planning, data analysis, and online/offline productivity tools.The Operations Specialist...

  • Business & Sales Operations Specialist

    1 week ago

    Athens, Attica, Greece ADAPTERA Full time

    We're looking for a Business & Sales Operations Specialist to provide cross-functional support in key operational areas, ensuring smooth coordination across compliance, sales, and administrative functions.Main ResponsibilitiesMaintain ISO documentation (ISO 9001, 27001, and coordinate annual reviews in collaboration with the ISO Compliance & Risk Manager. ...

  • Operations Service Desk Specialist

    1 week ago

    Athens, Attica, Greece Volton Full time

    Volton Hellenic Energy SA is a Greek company that is dynamically active and is rapidly increasing its capacity in the fields of Electricity Supply and Trading, Gas Energy Sector and in the field of Telecommunications (through Orizon).By offering reliable services that meet the ever-growing energy needs of businesses and households, Volton aims to build...

  • POS Operations Specialist

    1 week ago

    Athens, Attica, Greece beBeeSpecialist Full time

    Job Title:POS Operations SpecialistWe are seeking a skilled POS Operations Specialist to join our dynamic team. The successful candidate will be responsible for providing second-line support to merchants, preparing daily POS production, and managing inventory and stock control.Second line support to Merchants.Preparation of the Daily POS Production.Inventory...

  • Your Day as a Campaign Operations Specialist

    1 week ago

    Athens, Attica, Greece beBeeCampaign Full time

    Job TitleWe are looking for a highly skilled Campaign Operations Specialist to join our team. As a key member of our operations team, you will be responsible for executing and optimizing engagement campaigns across channels like email, SMS, and Viber.">

  • Optimizing Operational Efficiency Specialist

    1 week ago

    Athens, Attica, Greece beBeeAutomation Full time

    Process Optimization SpecialistWe are seeking a highly skilled Process Optimization Specialist to join our team. The ideal candidate will play a crucial role in streamlining and automating operational processes, driving efficiency, and ensuring seamless workflow management.The successful candidate will be responsible for designing, implementing, maintaining,...

  • Digital Operations Specialist

    1 week ago

    Athens, Attica, Greece beBeeOperations Full time

    \We are seeking a skilled Digital Operations Specialist to join our team. This role involves contributing to all aspects of digital marketing endeavors, from briefing creation to implementation, reporting, and monitoring.\Key responsibilities include managing and maintaining the company's digital assets using WordPress content management system (CMS) to...