German and English Customer Service Representative

1 week ago


Athens, Attica, Greece beBee Careers Full time

Customer Support Specialist

About the Role

We are seeking a highly skilled Customer Support Specialist to provide top-notch service to customers in German and English. This is a fantastic opportunity to utilize your language skills in a dynamic and supportive environment.

Key Responsibilities
  • Provide exceptional customer service via phone, email, or chat in both German and English.
  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date with product knowledge and company information to effectively address customer concerns.
Requirements
  • Fuency in both German and English.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.
  • Availability to work 40 hours per week, Monday-Friday.
Benefits
  • Private health and life insurance.
  • Monthly meal voucher (50).
  • Performance bonuses based on project-specific criteria.
  • Annual leave: 25 days per year.
Working Arrangements

This role offers a remote option, available if requested two weeks in advance. Working hours are 10:00 AM - 6:30 PM, Monday-Friday, and 11:00 AM - 7:30 PM, Saturday-Sunday.

Salary Package

The salary package consists of 12 standard monthly payments and two additional payments: one during Easter and one split between Summer and Christmas. Salary breakdown will be provided upon hire.



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