
Customer Support Specialist
6 days ago
The role of a Customer Service Representative involves providing high-quality assistance to customers in both German and English.
Key Responsibilities- Provide prompt and courteous support to customers via various channels, including phone, email, and chat.
- Resolve customer queries efficiently and effectively, ensuring a smooth customer experience.
- Work collaboratively with internal teams to achieve business objectives and improve customer satisfaction.
Customer Service Representatives will be required to work on-site in Athens, Greece. While remote work is possible, it must be requested in writing at least two weeks in advance.
The successful candidate will have the opportunity to develop their skills and knowledge in a dynamic and multicultural environment.
We are looking for individuals who are passionate about delivering exceptional customer service and are able to work well under pressure.
Compensation & Benefits:
- A competitive salary, which includes a meal allowance and performance bonus opportunities.
- A comprehensive benefits package, including private health and life insurance.
- An attractive annual leave policy, offering 25 days of paid time off.
Eligibility & Documentation:
- Candidates must be EU citizens or hold a Greek Residence Card with Full Market Access.
Selection Process:
- A thorough selection process, including interviews and assessments, will be used to identify the most suitable candidates.
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