German speaking Customer Service Representative

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Take the next step in your career with Patrique Mercier Recruitment JP as a German Speaking Customer Representative for a technology company specialised in wearables

This exciting opportunity includes a fully paid relocation package, allowing you to focus on your new role while immersing yourself in the vibrant culture and stunning landscapes of Greece. In this position, you will provide exceptional support to German-speaking customers, addressing their inquiries and ensuring their satisfaction. Join a dedicated team that values innovation, collaboration, and customer success. If you are enthusiastic about helping others and are ready for a fresh start in a beautiful location, we want to hear from you

Responsibilities
  • Provide outstanding customer service to German-speaking clients through various communication channels including phone, email, and chat.
  • Address customer inquiries and resolve issues swiftly and effectively.
  • Maintain in-depth knowledge of products and services to provide accurate information and assistance.
  • Document customer interactions in the CRM system for tracking and service improvement.
  • Collaborate with team members to enhance service delivery and ensure a seamless experience for customers.
  • Engage in training sessions to continuously improve your product knowledge and customer service skills.
  • Offer feedback and insights to management for service improvement initiatives.

Requirements

  • Fluency in German and English, both written and spoken.
  • Strong communication skills and a commitment to high-quality customer service.
  • Previous experience in customer service roles is a plus but not essential.
  • Ability to work in a fast-paced environment and manage multiple inquiries effectively.
  • Strong problem-solving skills and a positive attitude towards customer interactions.
  • A collaborative mindset with the ability to work well in a team setting.
  • Willingness to relocate to Greece and embrace a new lifestyle.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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