
Transportation Customer Experts
1 day ago
Job Overview:
- Primary Responsibilities Include:
- Language Proficiency:
Fluency in Dutch language is required. - Work Experience:
Previous work experience with CRM systems, and knowledge management tools is preferred.
Key Accountabilities:
- Handle customer inquiries via phone, email or chat regarding truck and bus related issues.
- Support customers experiencing vehicle breakdowns by creating relevant cases in the CRM system.
- Resolve issues within established parameters or refer to second/third parties as necessary.
- Provide product information, technical support, and general corporate matters to customers.
- Maintain client relationships and strive for retention and loyalty.
Requirements:
- Education:
A high school diploma or equivalent is required. - Skills:
Excellent communication skills in English, basic awareness of automotive roadside assistance procedures and professional expertise with ticketing and roadside assistance are preferred.
Benefits:
- Full relocation support including flight tickets expenses and hotel accommodation at no cost to the candidate.
- Competitive monthly salary plus two extra salaries per year.
- Healthcare benefits and various discounts.
- Free online Greek language courses.
- State-of-the-art premises providing a great working environment.
Advantages:
- Opportunity to develop strong experience and skills while representing a multinational company.
- Membership in a company that fosters diversity and equal opportunities for all employees.
Apply Now:
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