
Nordic Speaking Animal Care Specialist
2 days ago
Patrique Mercier Recruitment FR is thrilled to present a unique opportunity for a Nordic Speaking Customer Service Representative in the Veterinary Services Department. This role is ideal for individuals passionate about animal care and providing exceptional service to Nordic-speaking clients while ensuring their pets receive the best possible support.
- Main Responsibilities
- Provide outstanding customer service to Nordic-speaking clients through phone, email, and chat, addressing their inquiries related to veterinary services.
- Assist customers with scheduling appointments, discussing pet health concerns, and providing detailed information about veterinary services offered.
- Resolve customer complaints and inquiries promptly while ensuring customer satisfaction.
- Document all client interactions accurately and maintain comprehensive records in the system.
- Work collaboratively with veterinary staff to address customer needs and improve service delivery.
- Stay informed about veterinary products and services to provide customers with the most up-to-date information.
- Promote a caring and professional image, fostering a positive experience for pet owners.
- Language Proficiency
- Fluency in at least one Nordic language (Swedish, Norwegian, Finnish, or Danish) and English, both written and spoken.
- Experience
- Experience in customer service, preferably in veterinary, healthcare, or related industries.
- Key Characteristics
- Strong communication and interpersonal skills with a genuine passion for animal care.
- Ability to handle sensitive situations and provide comfort to pet owners in distress.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational and multitasking skills.
- A proactive attitude and a dedication to ensuring an excellent customer experience.
- Employee Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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Athens, Attica, Greece beBeeCustomer Full timeJob OpportunityPatrique Mercier Recruitment PT is excited to present an exceptional career opportunity for a Nordic Speaking Customer Service Representative in a Veterinary Services Department.This role is perfect for individuals who are passionate about animal care and thrive in a customer support environment. As a vital member of our team, you will assist...
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