Nordic Language Customer Support Specialist
1 day ago
Pursue a challenging role as a Nordic-speaking Customer Service Representative in our dynamic Online Learning & Ed-Tech Department. We seek an individual passionate about education and technology who can provide exceptional support to users.
Key Responsibilities- Deliver top-notch customer service through various communication channels, ensuring user satisfaction.
- Assist clients with technical inquiries and feedback related to innovative online educational products.
- Maintain a professional demeanor in all customer interactions, providing timely solutions and accurate documentation.
- Collaborate with the education team to enhance the user experience and drive customer satisfaction.
- Participate in training sessions to stay updated on product developments and best practices in customer service.
- Fluency in a Nordic language (Danish, Finnish, Norwegian, Swedish, etc.) is mandatory. Please ensure your nationality and native language are clearly stated.
- A strong interest in online education and technology is essential.
- Experience in customer service is preferred but not required.
- Excellent communication and interpersonal skills are necessary for success in this role.
- Strong problem-solving skills with a customer-centric approach are vital.
- Attention to detail and organizational skills are also essential.
- Willingness to learn and adapt in a dynamic work environment is crucial.
- Private Health Insurance
- Training & Development Opportunities
- Performance-Based Bonus
- Relocation Package Including Flight, Transfer, and Hotel
- Free Language Lessons and Discounts
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