IT Support Specialist with a Passion for Technology
3 days ago
At Cross Border Talents, we're seeking an experienced Technical Support Specialist to join our dynamic team in Athens. This role involves providing exceptional technical support and troubleshooting IT issues, ensuring seamless resolution for users.
We offer a competitive monthly gross salary of €1,250 and a 5 EUR monthly meal card. Additionally, eligible candidates can benefit from our relocation package, which includes:
- Flight to Athens
- Airport pickup
- 4-week Airbnb accommodation
- Assistance with hiring documents
This is your chance to launch your IT career in a supportive environment. As a Technical Support Specialist, you'll be responsible for:
- Providing prompt and effective technical support to users via various channels (phone, email, chat)
- Troubleshooting and resolving a wide range of IT issues related to software and hardware
- Documenting technical issues and solutions to ensure knowledge transfer
- Collaborating with internal teams (development, product) to resolve complex issues
- Staying up-to-date on the latest technologies and product updates
To succeed in this role, you'll need:
- C2 level Dutch language proficiency and B1 level English language proficiency (mandatory)
- A strong technical background and a passion for problem-solving
- Excellent communication and interpersonal skills
- The ability to work independently and as part of a team
- A customer-centric approach and a commitment to providing exceptional service
We welcome candidates with experience in a technical support role, knowledge of specific software/hardware, and a customer-centric approach.
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