French Speaking Book Lover Required

2 days ago


Athens, Attica, Greece beBeeCustomerSupport Full time

Delivering exceptional support to French-speaking clients is a rewarding experience. If you have a passion for books and reading, this role may be perfect for you.

Key Responsibilities
  • Provide outstanding assistance to French-speaking customers via phone, email, and chat regarding their inquiries.
  • Ensure seamless customer experiences by providing accurate information about book availability, orders, and returns.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to meet service objectives and enhance overall customer satisfaction.
  • Stay informed about new releases and features of our services through continuous learning.

Requirements

  • Fluency in French (written and spoken) is essential.
  • A strong passion for books and reading is required.
  • Previous experience in customer support is advantageous but not mandatory.
  • Excellent communication and interpersonal skills are necessary.
  • A proactive team player with a positive outlook is expected.
  • Strong problem-solving abilities and attention to detail are essential.
  • Ability to work effectively both independently and within a team environment is required.
Benefits Package
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package
  • Free Greek Lessons and discounts


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