Spanish Speaking Book Support Associate

2 days ago


Athens, Attica, Greece beBeeCustomerSupport Full time

We are seeking a Customer Service Representative to join our team, providing exceptional support to Spanish-speaking customers.

Job Description
  • Provide outstanding customer service through phone, email, and live chat.
  • Assist customers with inquiries about book availability, orders, and returns.
  • Resolve customer complaints efficiently and effectively.
  • Document all customer interactions and maintain accurate records.
  • Collaborate with internal teams to ensure effective service delivery.
Required Skills and Qualifications
  • Fluency in Spanish and English; knowledge of additional languages is a plus.
  • Experience in customer support, preferably in the retail or book industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-centric approach.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer and hotel)


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