
Spanish Speaking Book Support Associate
2 days ago
We are seeking a Customer Service Representative to join our team, providing exceptional support to Spanish-speaking customers.
Job Description- Provide outstanding customer service through phone, email, and live chat.
- Assist customers with inquiries about book availability, orders, and returns.
- Resolve customer complaints efficiently and effectively.
- Document all customer interactions and maintain accurate records.
- Collaborate with internal teams to ensure effective service delivery.
- Fluency in Spanish and English; knowledge of additional languages is a plus.
- Experience in customer support, preferably in the retail or book industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric approach.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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