Unlock Your Potential as a Customer Experience Expert

18 hours ago

Athens, Attica, Greece beBeeCareer Full time €40,000 - €60,000
Customer Experience Expert

We are looking for English speaking talents who will be the primary point of contact for customer requests, representing one of the world's most esteemed car brands.

About the Job:
  • Be the primary point of contact for customer requests, representing one of the world's most esteemed car brands
  • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
  • Respond to inquiries about products and services, offering expert advice on a range of car-related matters
  • Resolve issues as they arise - addressing customers' concerns in a professional and timely manner
Key Responsibilities:
  1. Serving as the main point of contact for customers regarding their queries and concerns
  2. Delivering exceptional customer service via phone calls, emails, and chats
  3. Providing product and service information, as well as expert advice on various automotive topics
  4. Troubleshooting and resolving customer issues promptly and professionally
Requirements:
  • Fluency in English
  • A profound passion for cars is a big plus
  • Work experience as a customer support/customer care representative for at least 6 months will be preferred
  • Highly developed communication skills
  • A genuine problem-solving mentality and a deep sense of ownership
  • Tech savviness and learning agility
  • A positive attitude
Benefits:
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Fully remunerated training by certified instructors
  • A career path within a company of more than employees
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • The opportunity to work for a Great Place to Work-Certified Company
Why Join Us?

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

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