Automotive Customer Service Expert
1 day ago
Are you passionate about providing exceptional customer service to Finnish-speaking clients?
Job OpportunityWe are seeking a dedicated and skilled Customer Service Representative to join our team in the Automotive Department. This exciting opportunity allows individuals to share their knowledge of automobiles with customers while delivering outstanding support.
Responsibilities- Deliver top-notch customer service via various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to automotive products and services, such as parts, repairs, and maintenance.
- Provide detailed information about vehicle features, specifications, and warranty details.
- Address customer complaints and issues professionally, aiming for high levels of customer satisfaction.
- Collaborate with sales and service teams to resolve customer concerns efficiently.
- Maintain up-to-date knowledge of the automotive market and company offerings to effectively assist customers.
- Document all customer interactions accurately and maintain organized records for future reference.
- Fluency in Finnish and English, both written and spoken.
- Experience in customer service, preferably in the automotive industry.
- Strong communication and interpersonal skills.
- Ability to troubleshoot customer issues and provide effective solutions.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with exceptional organizational skills.
- A genuine interest in automobiles and a commitment to helping customers.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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