Polish Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused Polish Customer Service Advisor to join our team at Cross Border Talents. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and building long-lasting relationships.
Key Responsibilities:- Manage incoming calls and emails from clients, providing accurate and timely responses to their inquiries.
- Identify and assess client needs to achieve satisfaction, using your excellent communication skills to build trust and rapport.
- Conduct cross-selling activities to promote our services and increase revenue.
- Meet personal and team targets, ensuring high-quality service delivery and efficient case handling.
- Maintain accurate records of client interactions, process accounts, and file documents.
- Native-level proficiency in Polish and excellent communication skills in English.
- Strong phone contact handling skills, active listening, and customer orientation.
- Ability to multi-task, prioritize, and manage time effectively.
- Initial 6 weeks of working from the office, followed by a possible hybrid model based on performance.
- Competitive salary of 1050 EUR per 14 months.
- Performance Bonus: 10% based on performance + extra sales bonus.
- Meal Allowance: Meal voucher card (3 per working day for the first year, 6 after 12 months).
- Health Insurance: Private Health Insurance.
- Other Benefits: Free gym, well-being activities, rooftop cinema with Acropolis views.
Fixed-term employment.
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Polish Customer Service Representative
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Athens, Attica, Greece Cross Border Talents Full time{"h1": "Customer Service Representative", "p": "We are seeking a highly skilled Customer Service Representative to join our team at Cross Border Talents. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.", "ul":...
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