Dutch Speaking Customer Service Representative for Home Safety
1 day ago
We are seeking a skilled Customer Support Specialist to join our Home Security & Alarm Systems Department. As a Dutch-speaking representative, you will provide exceptional support to clients via phone, email, and chat.
In this key role, you will assist customers with inquiries, troubleshooting, and guidance on home security products and services. Your focus will be on delivering knowledgeable support and ensuring customer satisfaction.
You will:
- Offer exceptional customer support to Dutch-speaking clients regarding home security and alarm systems.
- Assist customers with inquiries, troubleshooting, and guidance on products and services.
- Document customer interactions accurately in our system to ensure seamless communication.
- Collaborate with your team to achieve service objectives and improve customer satisfaction.
- Participate in ongoing training to stay updated on product knowledge and industry trends.
Requirements
- Fluency in Dutch (written and spoken) is essential.
- Strong interest in home security and alarm systems.
- Previous experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical and problem-solving abilities.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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