Dutch Speaking Home Security Professional Wanted
1 day ago
Patrique Mercier Recruitment offers an exciting chance to work in the Home Security & Alarm Systems department. As a Dutch-speaking representative, you will be the first point of contact for customers, providing them with essential information and assistance regarding our security products and services.
Your commitment to excellent customer service will play a crucial role in ensuring customer satisfaction and loyalty. If you are fluent in Dutch and have a passion for helping others, we invite you to apply.
Responsibilities:- Deliver exceptional customer support via phone, email, and chat.
- Assist customers with inquiries about home security and alarm systems.
- Resolve customer complaints and technical issues effectively.
- Provide product information, service details, and assistance with installations.
- Maintain accurate documentation of customer interactions and feedback.
- Collaborate with other teams to enhance customer experience and service quality.
Requirements:
- Fluency in Dutch (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Prior experience in customer service or support roles is preferred.
- Basic knowledge of home security and alarm systems is an advantage.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Ability to work independently and as part of a team.
- Familiarity with customer service software is a plus.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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