German Speaking Home Security Advisor
1 day ago
Patrique Mercier Recruitment FR is dedicated to matching skilled professionals with rewarding career opportunities. We are currently seeking a German Speaking Customer Support Representative for the Home Security & Alarm Systems Department. This role is ideal for individuals who are passionate about customer service and have a keen interest in home security solutions.
Responsibilities- Provide exceptional customer support to German-speaking clients regarding home security products and alarm systems through phone, email, and chat.
- Assist customers with inquiries about product features, installation procedures, and troubleshooting.
- Effectively address customer complaints and provide timely resolutions to ensure customer satisfaction.
- Maintain detailed records of customer interactions and follow up on outstanding issues.
- Collaborate with technical teams to facilitate effective solutions for complex customer inquiries.
- Educate customers on the benefits and proper usage of home security systems to enhance their safety and security.
- Gather customer feedback to support product and service improvement initiatives.
Requirements
- Fluency in German and English, both written and spoken.
- Experience in customer support, preferably in the security or technology industry.
- Strong communication skills with a commitment to providing excellent customer service.
- Detail-oriented with the ability to manage multiple tasks efficiently.
- Proficient in using customer support software and standard office applications.
- Strong troubleshooting skills and the ability to work effectively under pressure.
- Flexibility to work various hours, including evenings and weekends as needed.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
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Athens, Attica, Greece beBeeRepresentative Full timeHome Security Representative Job OpportunityThis is a fantastic opportunity for a German-speaking customer support representative in the home security and alarm systems department. If you're fluent in German and have a knack for providing excellent customer service, this role is perfect for you.In this crucial position, you will assist German-speaking...
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