Dutch Speaking Customer Service Team Member
1 day ago
Dutch Speaking Customer Service Representative for Smart Home Technology Department.
Patrique Mercier Recruitment presents a fantastic opportunity in this innovative role. You will provide exceptional support to Dutch-speaking customers, addressing their inquiries and troubleshooting issues related to smart home products and services.
Job Responsibilities:- Deliver outstanding customer service to Dutch-speaking clients via phone, email, and chat.
- Assist customers with inquiries regarding smart home products, installations, and troubleshooting.
- Document all interactions in the CRM system to ensure effective follow-up and tracking of customer issues.
- Collaborate with technical teams to resolve customer issues swiftly and effectively.
- Stay informed about the latest smart home technology trends and product updates to provide knowledgeable assistance.
- Build strong relationships with customers, promoting long-term satisfaction and loyalty.
Requirements:
- Fluency in Dutch and English; additional languages are an advantage.
- Experience in customer service, preferably in technology or smart home sectors.
- Strong communication skills and a customer-oriented mindset.
- Technical understanding of smart home products is a plus.
- Proficient in using CRM systems and basic computer applications.
- Able to work independently as well as collaboratively in a team environment.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Many Extras
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