
Dutch Speaking Customer Service Advocate for Esports Enthusiasts
1 day ago
We are seeking a highly skilled and passionate Dutch Speaking Customer Support Representative to join our Gaming & Esports Department.
As a key member of our team, you will be responsible for providing exceptional customer support to Dutch-speaking clients through various channels. Your primary goal will be to ensure that gamers have a fantastic experience and receive the support they need to thrive in the world of esports.
This dynamic role involves assisting customers with inquiries related to gaming products and services. You will work closely with our creative team to meet service level objectives and enhance overall customer satisfaction.
To succeed in this position, you must possess excellent communication and problem-solving skills. A strong passion for gaming and understanding of the esports landscape is essential.
Key Responsibilities:- Provide exceptional customer support to Dutch-speaking clients through various channels including phone, email, and chat.
- Assist customers with inquiries about gaming products, account support, and esports-related services.
- Document customer interactions accurately in our CRM system for further analysis and improvement.
- Collaborate with team members to meet service level objectives and enhance overall customer satisfaction.
- Fluency in Dutch (written and spoken) is essential.
- A strong passion for gaming and understanding of the esports landscape.
- Previous experience in customer support, especially in gaming or technology, is advantageous.
- Excellent communication and problem-solving skills.
- A proactive team player with a positive and enthusiastic attitude.
We offer a range of benefits to support your personal and professional growth.
• Private Health Insurance
• Training & Development
• Performance Bonus
• Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package (flight, transfer, and hotel)
• Free Greek Lessons, discounts, and other perks
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