
Cloud Storage Technical Support Specialist
4 days ago
We are seeking a skilled Technical Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing top-notch technical assistance to customers via phone and email.
This is a fantastic opportunity to advance your career and work with a leading cloud storage services company. You will have the chance to develop strong technical skills and experience while representing one of the biggest brands worldwide.
About the Role:
- Provide 24/7 technical support to customers via phone and email.
- Follow established procedures and guidelines to ensure excellent customer service.
- Work collaboratively with colleagues to resolve complex technical issues.
- Stay up-to-date with the latest technology trends and advancements in the field.
Requirements:
- Excellent written and verbal communication skills in Spanish.
- Good technical troubleshooting and problem-solving skills.
- Technical background and familiarity with technology trends.
- Experience in customer service is highly valued.
What We Offer:
- Competitive monthly salary and additional benefits.
- Referral program with great bonuses.
- Healthcare benefits and numerous discounts.
- Full training by certified instructors.
- Professional growth and development opportunities.
- State-of-the-art premises with relaxing break areas.
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