Cloud Platform Technical Support Specialist

1 day ago


Athens, Attica, Greece beBeeCareer Full time €4,000 - €6,000
Job Overview:
  • Experience Level: Junior
  • Total Years Experience: 0-5 years
  • Job Languages: English
  • Job posting schema: No
Support users of a top cloud platform

As a member of our technical support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & email, contributing to a better online user experience for millions worldwide.

A leading American company specializing in cloud storage services offers online backup & files synchronization solutions.

We connect customers with the world's top brands for over 30 years, representing global businesses.

A new career journey begins at TP in Greece, an awarded working environment offering numerous opportunities.

What you will be doing:
  • Provide 24/7 help-desk support via phone and email
  • Follow company procedures and guidelines
  • Be proactive and have a desire for continuous improvement processes
  • Exchange ideas and solutions with colleagues
Required Skills and Qualifications:
  • Excellent writing and verbal communication skills in English
  • Good technical troubleshooting and problem-solving skills
  • Technical background and familiarity with technology trends
  • Customer service experience is appreciated
  • Positive attitude and teamwork spirit
Benefits:
  • Competitive monthly salary
  • Referral Program: Bring friends and receive bonuses
  • Healthcare benefits and various discounts
  • Full training by certified instructors
  • Professional growth and development opportunities
  • Special events and community initiatives
  • Free online courses
  • State-of-the-art premises with relaxing break areas
  • Diversity-certified company that fosters equality
Advance Your Career:

This is a great opportunity to develop strong experience and skills, representing a multinational company and promoting one of the biggest brands worldwide. Additionally, you will be part of a company that values diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

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