Cloud Platform Customer Support Specialist

1 day ago


Athens, Attica, Greece beBeeCustomer Full time $40,000 - $60,000
Job Overview:
We are seeking a highly skilled Customer Support Specialist to join our team. As a member of our English Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & email.

Our client is a leading provider of cloud storage services, offering online backup & files synchronization solutions. With over 30 years of experience, we have established ourselves as a trusted partner in the industry.

A new career journey begins at the click of the 'Apply for this job' button. If you are passionate about delivering exceptional customer service and have a desire to learn and grow, then this is an exciting opportunity for you

What you will be doing:
  • Provide 24/7 help-desk support via phone and email
  • Follow company procedures and guidelines
  • Be positive and proactive and have a desire for applying continuous improvement processes
  • Exchange ideas and solutions with your colleagues
Key Responsibilities:
  • Excellent writing & verbal communication skills in English
  • Good technical troubleshooting & problem-solving skills
  • Technical background & familiarity with technology trends
  • Experience in customer service will be appreciated
  • Positive attitude & team spirit
Benefits:
  • Competitive monthly salary + benefits
  • Referral Program: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online courses
  • State of the art premises, providing a great working environment
  • Work for a Great Place to Work-Certified Company that fosters diversity
Why Join Us?
This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. You will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

  • Athens, Attica, Greece beBeeSupport Full time €1,800 - €2,500

    Unlock Your Potential as a Cloud Support SpecialistYou have the opportunity to be part of an international team that provides top-notch support to users worldwide. As a cloud support specialist, you will be responsible for providing 24/7 help-desk support via phone and email. This involves troubleshooting technical issues, answering customer inquiries, and...


  • Athens, Attica, Greece beBeeCloud Full time €3,500 - €4,500

    Customer Support Representative for Cloud ServicesAs a key player in our team, you will provide high-quality technical support to users of a top cloud platform. You will be the first point of contact for customers seeking assistance with various issues.This is a unique opportunity to advance your career and work for a multinational company that values...


  • Athens, Attica, Greece beBeeCloud Full time €2,500 - €4,500

    French Cloud Support Specialist Role Overview:This role is an exciting opportunity to provide top-notch technical assistance and support for French-speaking users of a leading cloud platform. As a key member of our Customer Experts team, you will be instrumental in helping clients navigate the platform and resolving any technical issues they may...


  • Athens, Attica, Greece beBeeCustomer Full time

    Cloud Technical Support SpecialistYou will be working with our technical support team to provide help-desk services for users of a top cloud platform. Your responsibilities will include responding to customer inquiries and resolving technical issues via phone, email, and online channels.We are looking for individuals with strong communication skills in...


  • Athens, Attica, Greece beBeeDevOps Full time

    Cloud Operations SpecialistWe are seeking a skilled Cloud Operations Specialist to join our team. This role is responsible for ensuring the stability and performance of our cloud-based infrastructure.Key Responsibilities:Monitor and troubleshoot issues with cloud servicesImplement automated solutions to improve efficiency and scalabilityCollaborate with...


  • Athens, Attica, Greece beBeeCustomer Full time €2,500 - €4,500

    Dutch Speaking Customer Support RepresentativePatrique Mercier Recruitment is excited to offer a position for a Dutch Speaking Customer Support Representative to join the team in the Music Streaming Platform Department. In this vibrant role, you will provide exceptional support to Dutch-speaking users, assisting them with inquiries related to the music...


  • Athens, Attica, Greece beBeeSupport Full time €1,800 - €2,500

    Customer Support SpecialistWe are seeking a talented and customer-focused professional to join our team in Athens, Greece as a Customer Support Specialist. This is an exciting opportunity for a motivated individual to start their career in a dynamic and multicultural environment.About the RoleThis role involves providing exceptional support to customers from...


  • Athens, Attica, Greece beBeeTravel Full time €1,380 - €19,380

    Imagine working in a dynamic travel support team, assisting customers with booking-related inquiries for a well-known global travel platform.This is a remote position, but you must already reside in Greece or relocate before starting.We're looking for a skilled professional to handle inbound customer inquiries via phone, email, and chat, resolve booking...


  • Athens, Attica, Greece beBeeSupport Full time €1,500 - €2,500

    Job Title: Global Gaming Support SpecialistWe're seeking a highly skilled and experienced Global Gaming Support Specialist to join our remote support team. In this role, you'll be responsible for providing top-notch customer support to clients across the globe.The ideal candidate will have a strong background in customer service, excellent communication...


  • Athens, Attica, Greece beBeeCustomerSupport Full time

    Dyson Customer Support SpecialistWe are seeking a highly skilled and customer-focused individual to join our team as a Dyson Customer Support Specialist. This role involves providing exceptional support to customers through various communication channels, including phone, email, and messaging platforms.Key Responsibilities:Handle customer inquiries and...