Cloud Platform Technical Support Specialist

2 weeks ago

Athens, Attica, Greece beBeeCloud Full time €3,500 - €4,500
Customer Support Representative for Cloud Services

As a key player in our team, you will provide high-quality technical support to users of a top cloud platform. You will be the first point of contact for customers seeking assistance with various issues.

This is a unique opportunity to advance your career and work for a multinational company that values diversity and equal opportunities.

The ideal candidate should possess excellent communication skills, both written and verbal, and have a strong background in technology trends.

We offer a competitive salary package, complete relocation support, and numerous benefits including health care and professional growth opportunities.

In this role, you will be responsible for providing 24/7 help-desk support via phone and email, following company procedures and guidelines, and exchanging ideas with colleagues.

To succeed in this position, you will need to have excellent problem-solving skills, be proactive, and have a positive attitude.

We foster a great working environment with relaxing break areas and state-of-the-art premises.

You will also have the opportunity to develop strong experience and skills while representing one of the biggest brands worldwide.

This is a chance to build a rewarding career with a dynamic team and make a real difference in people's lives.

We value diversity and equal opportunities, and we welcome applications from candidates who share our vision.

Key responsibilities include:
  • Providing exceptional customer service
  • Resolving technical issues efficiently
  • Collaborating with colleagues to achieve common goals
Required Skills:

Excellent communication skills (written and verbal)
Strong technical background and familiarity with technology trends
Proven problem-solving skills and ability to think critically
Positive attitude and team spirit
Ability to work in a fast-paced environment and adapt to changing situations

Benefits:
  • Competitive monthly salary
  • Complete relocation support
  • Health care benefits
  • Professional growth opportunities
  • State-of-the-art premises

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