
German Speaking Technical Support Specialist
2 weeks ago
A career opportunity has arisen for an experienced professional to join our Customer Experts team. We are seeking a skilled and motivated individual to provide top-notch support to our clients. This role is ideal for someone with a passion for technology and customer service.
Job OverviewThis position involves providing 24/7 help-desk support via phone and email. As a member of our team, you will be responsible for troubleshooting technical issues, resolving customer complaints, and providing guidance on the use of our cloud platform.
The ideal candidate will have excellent communication skills, both written and verbal, in German. They will also possess good technical knowledge and problem-solving skills. Previous experience in customer service is highly desirable.
Required Skills and Qualifications- Excellent writing & verbal communication skills in German
- Good technical troubleshooting & problem-solving skills
- Technical background & familiarity with technology trends
- Experience in customer service (preferable)
- Complete relocation support (flight tickets expenses, hotel accommodation, house searching process)
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
This is a fantastic opportunity to advance your career and work for a multinational company. You will have the chance to develop strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all.
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