Microsoft Technical Support Specialist

2 days ago


Athens, Attica, Greece beBeeTechnical Full time
Job Details:

We are seeking an experienced Technical Support Specialist to join our team in Greece. As a Technical Support Specialist, you will be responsible for providing technical assistance to Microsoft Business Customers through various communication channels.

Key Responsibilities:
  • Provide technical support to Microsoft Business Customers via phone, email, and other communication channels.
  • Analyze customer issues and troubleshoot technical problems using technical expertise and knowledge of Microsoft products.
  • Document customer interactions and maintain accurate records of customer cases.
  • Collaborate with internal teams to resolve complex customer issues and provide effective solutions.


Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 2 years of experience in technical support or a related field.
  • Excellent communication and problem-solving skills.
  • Technical expertise in Windows Operating Systems, Local and Wide-area networking, Microsoft productivity suite, Directory Services and Active Directory.
  • Able to work effectively in a fast-paced environment and prioritize multiple tasks.


What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and collaborative work environment.
  • The chance to work with a leading technology company and contribute to the success of our customers.


About Us:

Our company is a leader in the technology industry, providing innovative solutions to businesses and individuals around the world. We are committed to delivering exceptional customer service and building long-term relationships with our customers.



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