Czech Speaking Technical Support Experts for Microsoft Position

2 days ago


Athens, Attica, Greece beBeeCareer Full time

Job Title: Technical Support Expert

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Are you a skilled professional with a passion for delivering exceptional customer experiences? Do you have a strong background in computer science or IT engineering? We're seeking an experienced Technical Support Expert to join our team in Greece.

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About the Role:

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We're looking for a highly motivated and customer-focused individual who can provide top-notch technical support to Microsoft business customers. As a Technical Support Expert, you will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, and ensuring that key stakeholders are up-to-date on resolution status.

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Key Responsibilities:

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  • Resolve technical issues via phone, email, or chat
  • Provide detailed explanations of technical solutions to customers
  • Work closely with internal teams to resolve complex issues
  • Document all interactions and resolution steps
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Requirements:

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To succeed in this role, you'll need:

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  • A strong background in computer science or IT engineering
  • Excellent communication and problem-solving skills
  • 2-3 years of experience in a helpdesk or system administration role
  • Knowledge of Windows Operating Systems, networking, and Microsoft products
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What We Offer:

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We're proud to offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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Why Join Us:

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At [Company Name], we value diversity, equity, and inclusion. We're committed to creating a workplace where everyone feels welcome and empowered to contribute their best work.

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Find Out More:

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We'd love to hear from you If you're passionate about delivering exceptional customer experiences and have the skills and expertise to match, please apply today

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Required Skills: Technical Support, Customer Service, Computer Science, IT Engineering, Problem-Solving, Communication, Teamwork, Documentation

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Czech-speaking experts needed for Microsoft Technical Support position in Greece

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