Czech Speaking Financial Support Specialist

2 weeks ago

Athens, Attica, Greece beBeeCustomer Full time €2,500 - €4,000
Job Overview

We are seeking a skilled professional to fill the role of Customer Expert, supporting clients with financial and banking services. As a key member of our team, you will provide exceptional customer service, leveraging your expertise in digital banking and payment solutions.

  • Experience Level: Junior
  • Total Years Experience: 0-5 years
  • Job Languages: Czech
  • Job posting schema: Yes
About the Role

As a Customer Expert, you will be the primary point of contact for customers and clients, providing seamless support through phone calls, emails, and chats. Your daily responsibilities will include:

  • Providing daily support and consulting clients on best practices related to their business
  • Responding to customer inquiries about our client's new and existing services and solutions, as well as complaints - always in a professional manner
  • Resolving issues as they arise - timely and efficiently
  • Striving for excellence in every interaction, aiming for increased product usage and customer loyalty
  • Being committed to meeting both personal goals and team targets
Required Skills and Qualifications

To succeed in this role, you will need:

  • Fluency in Czech
  • Very good use of English - both in written and spoken language
  • Work experience in a customer support role is a plus
  • An interest in digital banking and payment solutions is desired
  • Exceptional communication & soft skills, as well as a problem-solving mentality
  • Tech savviness & learning agility
  • A genuine sense of ownership along with an unbreakable team spirit
  • Flexibility in adapting to a fast-paced environment
What We Offer

We offer a competitive monthly salary, additional benefits, and opportunities for growth and development. Some of the highlights include:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process)
  • Competitive monthly salary + extra salaries per year
  • Refer-A-Friend: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity
About Us

This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. We foster diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

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