Customer Support Specialist
1 day ago
We are seeking a talented and customer-focused professional to join our team in Athens, Greece as a Customer Support Specialist. This is an exciting opportunity for a motivated individual to start their career in a dynamic and multicultural environment.
About the RoleThis role involves providing exceptional support to customers from the Norwegian-speaking market via phone, email, and chat. As a Customer Support Specialist, you will be responsible for responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
Key Responsibilities- Respond to customer inquiries in a professional and timely manner.
- Assist customers with product-related questions, technical issues, and general support.
- Resolve customer issues or escalate to appropriate teams for further assistance.
- Document customer interactions and track progress in the CRM system.
To succeed in this role, you will need:
- Native or fluent Norwegian language skills; proficiency in English (B2 or higher).
- Strong communication skills and a passion for providing excellent customer service.
- Positive attitude and ability to remain calm in challenging situations.
- Basic computer skills and ability to adapt to new systems quickly.
This role offers a range of benefits, including:
- Full training and support provided.
- A collaborative team environment.
- Opportunities for growth and development.
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