Hungarian Speaking Technical Support Expert
3 days ago
Hungarian Speaking Technical Support Experts Needed for Microsoft Team
About the Role:
This is an exciting opportunity to work as a technical support expert for a leading global brand, providing assistance to business customers via multiple communication channels. As a member of our team, you will be responsible for answering customer inquiries, troubleshooting technical issues, and ensuring that key stakeholders are up to date on resolution status.
Key Responsibilities:
- Provide complex technical assistance to business customers
- Identify and drive program efficiency across multiple billing platforms
- Investigate root causes of issues and provide solutions
- Maintain high customer satisfaction
Requirements:
- Fluency in Hungarian
- Excellent communication skills in English
- Exceptional written and spoken communication skills, soft skills, and problem-solving skills
- Solid science, math, engineering, or computer science background
- 2-3 years helpdesk or system admin experience with exposure to medium to large businesses
- Experience with Microsoft Office products required
- Business client support or service experience for B2B roles, business client support or service experience for B2C roles
- Strong active listening skills, able to ask strategic questions to uncover needs and deliver appropriate value-added recommendations
- Technical knowledge and experience: Windows Operating Systems, local and wide-area networking, Microsoft productivity suite, directory services, and Active Directory, administration experience in any or all of Exchange, Outlook, SharePoint, Office Applications, Skype for Business, and Teams
What We Offer:
- Complete relocation support to Greece (flight tickets expenses, hotel accommodation, and house searching process support)
- Competitive monthly salary and two extra salaries per year
- Referral Program: bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth and development opportunities
- Special events, community and social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-certified company that fosters diversity
Why Join Our Team:
This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
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