Technical Support Specialist

2 weeks ago

Athens, Attica, Greece beBeeApplication Full time €35,000 - €55,000


IT Business Applications Specialist Role

Job Description

The successful candidate will be responsible for ensuring the availability of critical business applications, specifically SAP ERP systems, twenty-four hours a day. This includes assisting in the establishment and maintenance of user procedures and hardware familiarization for all systems.

  • Assist with providing management and support of SAP ERP systems, including maintaining user/group accounts, user configuration and access, data creation, management of roles and profiles, troubleshooting in access problems and completion of on-site documentation.
  • Assist in server infrastructure management, performance monitoring, operating system upgrades and troubleshooting.
  • Provide direct guest support and quality support to function rooms and conference services for relevant applications.
  • Assist with administration of Microsoft O365 Apps, connection to global VPN and other communication tools.
  • Assist with GEK TERNA Group Websites administration, Active Directory Users & Groups administration and SharePoint administration.
Required Skills and Qualifications

The ideal candidate should possess:

  • At least 3 years of experience in IT.
  • SAP ERP good knowledge and support for desktop OS and applications including patches.
  • IT degree qualification is preferred, however, not essential with earlier relevant experience.
  • Strong PC skills based on Microsoft operating systems and applications.
  • Preferred knowledge of programming languages are HTML, CSS, JavaScript and Python.
  • Ability to work a flexible schedule, including some evenings, weekends, and holidays.
  • Knowledge of basic accounting principles.
  • Good command of English language.
Benefits

This role offers a unique opportunity to work in a dynamic environment with a range of benefits, including:

  • Opportunity to work with cutting-edge technology.
  • Chance to develop your skills and expertise in a fast-paced industry.
  • Competitive salary and benefits package.
Others

The successful candidate will be expected to:

  • Work collaboratively as part of a team.
  • Communicate effectively with stakeholders.
  • Meet deadlines and deliver results under pressure.

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