Remote Travel Support Specialist

2 days ago


Athens, Attica, Greece beBeeTravel Full time €1,380 - €19,380

Imagine working in a dynamic travel support team, assisting customers with booking-related inquiries for a well-known global travel platform.

This is a remote position, but you must already reside in Greece or relocate before starting.

We're looking for a skilled professional to handle inbound customer inquiries via phone, email, and chat, resolve booking issues, provide platform support, and offer general travel-related assistance.

  • Handle inbound customer inquiries via phone, email, and chat

  • Resolve booking issues, provide platform support, and offer general travel-related assistance

  • Deliver top-quality service while adhering to key performance indicators

You'll be responsible for:

  1. Providing excellent customer service

  2. Assisting with booking-related inquiries

  3. Resolving issues and providing platform support

Required Skills and Qualifications

We're looking for someone with the following skills and qualifications:

  • C2 and higher level of proficiency in written and spoken German along with B2 in English

  • EU citizenship or valid residence card with full market access

  • Able to work rotating shifts, including weekends

Benefits

We offer a competitive salary and benefits package, including:

  • Salary: EUR 1,380 x 14 months

  • Private health & life insurance

  • 25 days annual leave

  • EUR 50 monthly meal voucher

  • Full equipment provided for remote work

Location

The job is based in Remote from Greece (Athens-based project).



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