
Remote Travel Support Specialist
2 days ago
Imagine working in a dynamic travel support team, assisting customers with booking-related inquiries for a well-known global travel platform.
This is a remote position, but you must already reside in Greece or relocate before starting.
We're looking for a skilled professional to handle inbound customer inquiries via phone, email, and chat, resolve booking issues, provide platform support, and offer general travel-related assistance.
Handle inbound customer inquiries via phone, email, and chat
Resolve booking issues, provide platform support, and offer general travel-related assistance
Deliver top-quality service while adhering to key performance indicators
You'll be responsible for:
Providing excellent customer service
Assisting with booking-related inquiries
Resolving issues and providing platform support
We're looking for someone with the following skills and qualifications:
C2 and higher level of proficiency in written and spoken German along with B2 in English
EU citizenship or valid residence card with full market access
Able to work rotating shifts, including weekends
We offer a competitive salary and benefits package, including:
Salary: EUR 1,380 x 14 months
Private health & life insurance
25 days annual leave
EUR 50 monthly meal voucher
Full equipment provided for remote work
The job is based in Remote from Greece (Athens-based project).
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