
Portuguese Speaking Cloud Support Representative
4 days ago
We are seeking a skilled Cloud Platform Support Specialist to join our team. As a key member of our technical support group, you will be responsible for providing high-quality support to customers via phone and email.
">- Provide 24/7 help-desk support via phone and email
- Follow company procedures and guidelines
- Be proactive and have a desire for continuous improvement processes
- Exchange ideas and solutions with colleagues
- Excellent writing & verbal communication skills in Portuguese
- Good technical troubleshooting & problem-solving skills
- Technical background & familiarity with technology trends
- Experience in customer service will be appreciated
- Positive attitude & team spirit
- Relocation assistance including flight tickets expenses, hotel accommodation, and support with the house searching process
- Competitive monthly salary + extra bonuses
- Referral Program: Bring friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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