
Portuguese Speaking Customer Experience Specialist
3 days ago
Are you a highly motivated individual with excellent communication skills in Portuguese? Do you have a passion for delivering exceptional customer experiences?
We are seeking a talented Customer Service Representative to join our team
As a key member of our customer support team, you will be responsible for responding to customer inquiries via email, chat, and phone. You will provide step-by-step guides on how to use devices and assist customers with repairs.
You will work effectively as part of a team, developing strong relationships with colleagues and management. Your positive attitude, proactive approach, and desire for continuous improvement will make you an invaluable asset to our team.
Your responsibilities will include:
- Providing exceptional customer service
- Assisting customers with device-related issues
- Working collaboratively with the team to achieve goals
Requirements:
Fluency in Portuguese is essential for this role. You should also have excellent writing skills, a good command of English, and soft skills such as politeness and technical aptitude.
What We Offer:
We provide a comprehensive package of benefits, including a competitive salary, 2 extra salaries per year, referral program, health care benefits, discounts, full training by certified instructors, professional growth opportunities, and more.
This is an exciting opportunity to advance your career and work for a multinational company. You will develop strong experience and skills while representing one of the biggest brands worldwide.
Join our team and take the first step towards a successful and rewarding career
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