Portuguese Speaking Cybersecurity Consultant

3 days ago

Athens, Attica, Greece beBeeCybersecurity Full time
Job Title

A cybersecurity expert with a passion for customer service is required to join our team. The ideal candidate will have excellent communication skills, fluency in Portuguese, and a strong understanding of antivirus software.

About the Job
  • The successful candidate will work as a consultant for top multinational cybersecurity providers, assisting customers via phone, chat & e-mail.
  • They will ensure full functionality of antivirus protection, troubleshoot technical issues, and track cases to closure.
  • Maintaining high customer satisfaction and providing professional relationships with partners are key aspects of this role.
Requirements
  • Fluency in Portuguese
  • Very good communication skills in English
  • Exceptional written and spoken communication skills, soft skills, and problem-solving skills
  • Empathy and a passion for customer service
  • Familiarity with current Anti-Malware and Firewall products
  • Ability to install an operating system and additional necessary software
  • Ability to troubleshoot common PC, Mac, and mobile issues
  • Knowledge of MAC, iOS, and Android Operating Systems
  • Knowledge of Firewall, Antivirus products, and Security domain
  • Knowledgeable in Windows X OS fundamentals and networking technologies (TCP/IP, DNS, WLAN)
Benefits
  • We offer complete relocation support, including flight tickets expenses, hotel accommodation, and house searching process assistance.
  • Competitive monthly salary and 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises with relaxing break areas
Why Join Us?

This is a great opportunity to advance your career, develop strong experience and skills, and represent one of the biggest brands worldwide.

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