
Portuguese-Speaking Customer Experience Expert
3 days ago
The iGaming Industry is Evolving, and You Can be a Part of it
As a key player in the online entertainment landscape, we're seeking a talented individual to join our Customer Support team. This is an exciting opportunity for you to leverage your Portuguese-speaking skills and expertise to deliver exceptional customer experiences.
By working with us, you'll have the chance to develop strong relationships with customers from diverse backgrounds, leveraging your advanced English knowledge and creative problem-solving skills to turn every interaction into a positive experience.
Key Responsibilities:
- Be the primary point of contact for customer inquiries and issues
- Respond promptly to account queries and resolve complex problems
- Direct unresolved requests and follow up to ensure resolution
- Record and handle customer feedback, comments and complaints in a timely and professional manner
We're looking for someone with:
- Excellent command of Portuguese- both in written and spoken form
- Advanced English knowledge
- Familiarity with iGaming is a plus
- Prior customer support experience will be considered an asset
As part of our team, you can expect:
- Complete relocation support, including flights and accommodation
- Competitive monthly salary and annual bonuses
- Healthcare benefits and discounts
- Free Greek language courses
- A dynamic work environment with opportunities for growth and development
Are you passionate about delivering exceptional customer experiences? Do you want to be part of a company that values diversity and offers equal opportunities to all? If so, apply now and take the first step towards unlocking your career potential
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