Technical Support Specialist

2 days ago


Athens, Attica, Greece beBeeItalianSpeaking Full time

Are you a skilled professional looking to leverage your Italian communication skills in the exciting world of data storage solutions?

As a Technical Support Customer Expert on our Help-Desk, you'll provide top-notch support for a wide range of data technology products, from hard drives to flash memory.

Responsibilities include answering inquiries about product specifications via phone, chat and email, providing troubleshooting for various technical issues, maintaining solid customer relationships by handling their questions and concerns with speed and professionalism, and performing data entry.

Qualifications:

  • Excellent communication skills in Italian
  • Good command of English (B2+)
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills
  • Hardware and software medium to advanced knowledge
  • Prior experience in technical support will be considered as an advantage

What we offer:

  • Complete support to help you relocate to Greece
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

Join us as we foster diversity and promote equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.



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