German Speaking Customer Service Specialist
1 day ago
Our company is excited to offer a dynamic opportunity for a German Speaking Customer Support professional in our Virtual Job and Freelance Platforms Department. If you are fluent in German and have a passion for supporting individuals in their freelance careers, this role is ideal for you.
Your Key Responsibilities- Deliver high-quality customer support to German-speaking clients using our virtual job and freelance platforms.
- Assist users with inquiries regarding platform features, account issues, and job postings.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service goals and improve user satisfaction.
- Participate in training and development to stay updated on platform features and industry trends.
To excel in this position, you will need:
- Fluency in German (written and spoken) is essential.
- A strong interest in the freelance job market and virtual work environments.
- Previous experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive attitude and ability to work collaboratively within a team.
- Strong problem-solving skills and attention to detail.
- Willingness to embrace a culture of learning and development within the organization.
We provide a range of benefits to support your career growth and well-being, including:
- Private Health Insurance
- Training & Development Opportunities
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package
- Free Greek Lessons, discounts and other perks
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